Frequently Asked Questions
Find answers to common questions about our premium apparel and accessories.
How do I determine the correct size for my garment?
Each product page features a detailed size guide. We recommend measuring a similar item from your wardrobe to ensure the best fit.
Are your limited edition releases restocked?
Items marked as 'Limited Edition' or 'Collectibles' are typically produced in single runs and will not be restocked once sold out.
How should I care for my Chalice Collectibles apparel?
To preserve the quality of fabrics and prints, we recommend washing inside out in cold water and hanging to dry.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting support.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by location.
What should I do if I receive a damaged item?
Please contact our support team immediately with your order number and photos of the damage so we can arrange a replacement.